Website © Morgan Driving Experience Click to contact Buy an experience now
Website © Morgan Driving Experience Click to contact Buy an experience now
Our Commitment
The Morgan Driving Experience is committed to ensuring that you enjoy a driving experience of the highest quality which is safe, exciting and value for money. We want you to feel welcome and to enjoy our expert tuition and top quality vehicles.Our terms and conditions have been written to ensure that there are no misunderstandings that could detract from your enjoyment. Please therefore familiarise yourself with the terms and conditions set out below.
Your Commitment to us
Please arrive in good time for registration. We ask that you arrive at least 30 minutes before your scheduled start time so that you can receive relevant information before taking part in your experience. We cannot permit anyone to participate in an experience without attending /receiving a drivers briefing.
Brochure Description and Prices
All descriptions and illustrations in the brochure and other marketing materials represent the general idea of the experience and do not form part of the contract. Prices are correct at the time of going to press but we reserve the right to amend the information or prices relating to the products without notice. All prices include VAT @ 20% but are subject to change if the VAT rate changes.
Supplying the Experience
The planning of your experience takes place months in advance. Occasional changes may be made to your experience and we reserve the right to make such changes. This may involve having to reschedule the timing or location of the experience, possibly at short notice, for reasons including but not limited to availability, technical problems, safety and booking numbers. We cannot be held liable for any costs incurred in these circumstances. We will try to provide a suitable alternative but if in the unlikely event one cannot be provided a full refund will be available.
Experience Content
We reserve the right to make changes to the experience content without notification. Session lengths are given as an indication only and we are not responsible for any increase or decrease in session length. We cannot be held liable for any costs incurred in these circumstances.
Payment
Full payment is required at the time of booking. We are unable to make provisional bookings unless credit terms have been agreed. We reserve the right to cancel a booking or voucher where payment is not received within the agreed credit terms, and we cannot be held liable for any costs incurred.
Restrictions
All experiences are subject to minimum or maximum requirements, e.g. age, health or weight. For the Aero 8 & Traditional driving experience we may have difficulty in accommodating participants shorter than 5’0”, taller than 6’6” and/or weighing more than 18 stone. For the 3 Wheeler - TBC. If you have any concerns regarding restrictions then you should contact us before booking to find out if any restrictions are applicable to you. Once booked, the experience is non refundable if it has to be cancelled due to the restrictions being breached.
Children under 12 must always be accompanied by an adult. We hold a strict no smoking policy whilst in vehicles or in any building during the experience. With the exception of guide dogs, no animals are allowed at the motorsport venue.
Drivers
All drivers must be aged at least 17 and be in good health. All drivers must be medically fit to participate and have eyesight up to the standard required of a U.K road driving test.
All drivers must hold a current valid U.K manual driving licence (with no more than nine penalty points endorsed on it) and will be required to produce both parts of their driving licence prior to commencement of the driving experience. Any driver who fails to produce a valid driving licence prior to the commencement of the driving experience will not be permitted to undergo the driving experience. Provisional licences and copies of licences are not acceptable to us.
Weather
From time to time some of our experiences may have to be cancelled or suspended due to adverse weather conditions. We cannot be held liable for any costs incurred in these circumstances.
Safety
All drivers are required at all times to drive in a careful and safe manner and to follow the instructions of the instructor. You will be liable for your acts and omissions.
We reserve the right to refuse to allow any driver to drive or carrying on driving if in our reasonable opinion any such driver appears unfit to drive for any medical reason or due to the influence of alcohol or drugs or disregards the safety instructions or the instructions of an instructor. We will not pay any refund in the event that we refuse to permit any driver to drive or carry on driving because of the reasons set out in this paragraph.
We require all customers to complete an indemnity form prior to commencing the experience. Should there be any damage whatsoever to the vehicles we are using, you will have to pay the first £2000 of damage.
Gift Vouchers
Gift vouchers are issued for all experiences. Open gift vouchers are also available from a minimum of £100. All gift vouchers are valid for 12 months from the date of purchase. We are not responsible for any unauthorised use of your gift voucher.
Refund Policy
We can only make refunds on non-expired gift vouchers that have not already been booked on a specific date. Refunds are subject to a £25 administration charge and will be made to the person who purchased the voucher.
Cancellation
Once you have arranged a specific date for your experience, the following charges apply should you need to change or cancel the date:
At any time up to 4 weeks before the date of the experience – 20% of the total cost of the experience.
Between 2-4 weeks prior to the date of the experience – 40% of the total cost of the experience.
Within 2 weeks of the experience – 80% of the total cost of the experience.
If you do not attend the experience and we have not received any notice regarding cancellation from you, you will not be entitled to any refund.
In the event that we need to cancel the experience before it commences, we will notify you immediately.
We may immediately cancel the experience in the event that you or your respective employees, agents, contractors or invitees refuses to comply with reasonable instructions, vandalises or deliberately damages any of our vehicles or any building, or behaves in an inappropriate or unacceptable manner. In such cases there shall be no reimbursement or any other compensation due to you.
We reserve the right to cancel or alter the experience if we are unable to perform our obligations due to war, an act of terrorism, strikes, industrial action short of a strike, import or export embargo, lockout, accident, fire, blockade, flood, natural catastrophe or other obstacle over which we has no reasonable control. In such circumstances, we shall be entitled to deduct any reasonable expenses incurred before reimbursing the fees to you. We shall be under no further liability to you.
Complaints
If you have a problem or complaint on the day, please bring it to the attention of the event manager/organiser or relevant instructor at the venue as soon as possible so that they have a chance to put matters right. Any complaint in writing should be sent to The Morgan Driving Experience, PO Box 43397, London, N5 2AE.
Data Protection
For the purposes of the Data protection Act 1998 (“the Act”), the Data Controller (as defined in the Act) in relation to the information supplied is The Morgan Driving Experience, 125 Grosvenor Avenue, London, N5 2NL. Any personal data held about you may be used for research and analysis or to contact you with relevant offers, invitations or information about our products, courses or events, by mail, telephone, fax, SMS or e-mail (where the relevant information has been provided). Personal data will only be used by us or associated companies or agents. Please call 07900 335 703 if you do NOT wish to be contacted by us.
Liability
Nothing in these terms shall be deemed to exclude liability for death or personal injury on the part of either party.
You shall fully indemnify us and keep us indemnified along with our officials/representatives or agents, the owner of the land and other persons using the facility for all liabilities, costs, expenses, damages and losses (including, but not limited to, any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties, and legal and other reasonable professional costs and expenses) suffered or incurred by us arising out of or in connection with any act or omission by you or your employees, agents, contractors or invitees including, without limitation, in relation to any breach by you of your obligations hereunder.
Our total liability to you in respect of any claim, costs, expenses, damages or losses suffered as a result of any act or omission by us under these terms shall be limited to the amount paid by you for the experience.
General
You are responsible at all times for the safety and security of any items belonging to you or your employees, agents invitees, or contractors, and brought to any building by them. We will not in any circumstances be liable to you for any loss or damage to any such item howsoever arising.
We have the right to remove and dispose of any goods or articles left at any building after the experience has been performed without any liability whatsoever. Any costs of disposal will be recharged to you.
Waiver - No failure or delay on the part of either party to exercise any right or remedy under these terms will operate as a waiver thereof and no waiver by any party in respect of any breach shall operate as a waiver of any subsequent breach.
Third Party Rights - Nothing in these terms whether pursuant to the Contracts (Rights of Third Parties) Act 1999 or otherwise shall confer on any third party any benefit or the right to enforce any term contained herein.
Severability - If at any time, any one or more of these obligations is or becomes invalid, illegal or unenforceable in whole or in part but would be valid if some part thereof were deleted or the period or application reduced such obligation shall apply with such modification as is necessary to make it valid and effective and in any event the validity, legality and enforceability of the remaining clauses and sub-clauses shall not in any way be affected or impaired thereby.
Entire Agreement – These terms, together with the booking form, and the driver indemnity form, comprises the entire agreement and understanding between the parties in relation to the supply of the experience unless and to the extent that it is amended in writing signed by authorised representatives of the parties.
Intellectual property – All product and company names and logos referred to on the website are the trade marks, service marks or trading names of their respective owners. You may download material from the website for the sole purpose of placing an order or to use the website as a shopping resource. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute by any means or in any manner any material or information on or downloaded from the website without our prior written consent.
Linked sites – We do not make any representations whatsoever about any other websites which you may access through our website or which may link our website. We have no control over the content of availability of any websites linked to their website. In addition, a link to any other website does not mean that we endorse or accept any responsibility for the content or use of any such linked website and we shall not be liable for any loss or damage caused by or in connection with use of or reliance on any content, goods or services available on or through any other website or resource.
Governing Law – These terms and any non-contractual obligations arising out of these terms shall be governed and construed in accordance with the Laws of England and Wales and the parties hereby submit to the exclusive jurisdiction of the English courts.